This hotel suits me perfectly with great amenities like free wi-fi, 24-hour reception, and self-service laundry. On my first stay, the staff helped me find parking, which I remember fondly. I highly recommend it.

The amenities are great. The king bed was very comfortable. The staff was attentive and helpful. The atmosphere is calming and relaxing. I had a pleasant stay.

the best western premier was a great stay! the king bed was super comfortable, and the room was spacious and modern. the staff, especially nita and rachel, were amazing and truly attentive to our needs. the calming atmosphere in the hotel helped us relax after our busy days.

totally recommend

The staff were exceptionally attentive and friendly throughout my stay.

The hallways were uncomfortably warm, making it less pleasant to walk around.

The room was nicely spacious, but the shower wouldn't drain properly.

Something you might like to consider

The location is quiet, and the atmosphere feels peaceful. The staff is friendly, making you feel welcome during your stay.

The hotel is showing signs of wear and could use an update. Cleaning issues were present in the bathroom upon arrival.

The stay at Best Western Premier in Richmond felt cozy. The king bed offered excellent comfort, perfect for a restful night after a busy day. The atmosphere in the hotel radiated calm, making it a pleasant retreat. The staff impressed me with their attentiveness, particularly Nita and Rachel, who were genuinely helpful and friendly. However, the breakfast left much to be desired. I ordered scrambled eggs and bacon, but the portions were very small for the price. The dining experience could improve for sure. The location was decent, but the area didn't offer much in terms of nearby dining options. A little more attention to breakfast would make a significant difference. Overall, a solid choice with room to grow.

The staff was super friendly and helpful, which made my stay feel more welcoming. The room was clean and comfortable, with a cozy seating area perfect for relaxing. I also enjoyed the calm atmosphere throughout the hotel, making it a great retreat after a busy day.

The location felt a bit industrial.

The pool was nice, and the beds were super comfy. I really liked that there was a bar downstairs.

I had a great stay with my family, enjoying the spacious Queen Room with two beds and the surprisingly nice pool area where we spent some fun time relaxing. The kids loved the sun loungers by the pool, making it a perfect spot to unwind after a long day. The only downside was some minor wear in the room, but it didn’t ruin our overall enjoyable experience. 😊

It was just a commendable fit for a fleeting stay in Richmond with great value. The air conditioner was a bit noisy, but it eventually cooled down the room. Try to check the room before unpacking to make sure everything works well.